Get in Touch
Have questions or need assistance? We're here to help. Reach out to us and we'll get back to you as soon as possible.
Contact Information
How to Reach Us
Choose the most convenient way to get in touch with our team. We're here to help you with any questions or concerns.
For general inquiries, support, or partnership opportunities, email us at [email protected].
Send us an email- Response Time
We typically respond to all inquiries within 24 hours during business days.
- Support Hours
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST.
- Location
We are a global team working remotely to serve our international community.
Frequently Asked Questions
Find quick answers to common questions. If you don't see what you're looking for, feel free to reach out to us directly.
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please include "URGENT" in your email subject line.
What information should I include in my email?
Please include your name, the nature of your inquiry, and any relevant details that will help us assist you better. For technical issues, screenshots or error messages are helpful.
Do you offer phone support?
Currently, we provide support primarily through email to ensure we can assist you most effectively and maintain a record of our communication.
How can I report a technical issue?
For technical issues, please email us with a detailed description of the problem, including any error messages and steps to reproduce the issue.
What are your business hours?
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST. We monitor urgent issues outside of business hours and respond as quickly as possible.
How can I become a partner or affiliate?
We welcome partnership opportunities! Please email us with details about your organization, your goals for partnership, and how you believe we can work together.
Do you offer enterprise support?
Yes, we provide dedicated enterprise support with custom SLAs, priority response times, and dedicated account managers. Contact us to learn more about our enterprise solutions.
How can I provide feedback about the platform?
We value your feedback! You can share your thoughts through our feedback form, email us directly, or participate in our user research program. All feedback helps us improve our platform.
Ready to Get Started?
Have a specific question or need personalized assistance? Our team is here to help you succeed.